Frequently Asked Questions
What should I do if I don’t receive my order?
If you didn’t get your order, don’t worry! Here are some simple steps to check and fix the issue:
- Ensure your Instagram account is public: If your account is private, we can’t deliver your order. Go to your Instagram settings and set your profile to public.
- Double-check your Instagram username: Ensure you entered your username correctly when placing the order. Even one small typing mistake can cause a problem.
- Don’t change your username while waiting for your order: If you change your username after placing the order, the delivery might stop. Wait until the order is complete before making changes.
- Check if your post or account is still active: If you deleted the post or account, the order can’t be delivered. Make sure everything is still up and running.
- Make sure your video follows Instagram’s rules: If Instagram takes down a post for breaking its rules, the order can’t be completed.
- Wait at least 24 hours: Some orders take a little longer to process and deliver. Please be patient during this time.
- Contact our support team if you still don’t get your order: If none of these steps work, send a message to our support team. We’re here to help and make sure you get what you paid for.
Why are my follower numbers going down?
Sometimes Instagram checks and removes accounts that it thinks are spam or fake. This can decrease the number of followers on your profile. Don’t worry! If this happens and you lose followers within 30 days after buying them from us, we will add more followers to your account for free. This is part of our free refill policy and we’re happy to help. Just contact our team if you notice a drop and we’ll make sure your follower count goes back up.
Can I remove the followers I bought if I don’t want them anymore?
The followers you buy from us are real Instagram users, just like the ones you get naturally. Once they are added to your account, we don’t have a way to take them back or transfer them to someone else. If you don’t want some of these followers anymore, you can remove them yourself. To do this, you must block each user from your Instagram account individually. Blocking someone means they will no longer follow you or see your posts.
How can I stop getting more follower refills?
If you don’t want to keep getting more follower refills, you can easily let us know. All you have to do is email our team at (). In the email, please mention your request to stop the refills and provide details about your order so we can find it quickly. Once we get your email, we will process your request and stop sending follower refills for your account.
How often do you refill followers?
Our system is designed to check for any drops in your follower count every 24 hours. If we notice that your followers have decreased, we will automatically refill them for you. This process ensures your follower count stays close to what you originally purchased. You don’t need to do anything because the system handles everything.
How many followers can I buy at once?
You can buy as many followers as possible to help grow your Instagram account. However, there is a limit to make sure everything works smoothly. You should not order more than 100,000 followers in 30 days. This helps us deliver your followers safely and without any issues. If you want even more followers, you can wait until next month to place a new order. This way, we ensure your account stays safe and everything works perfectly.
How many likes can I buy?
You can buy as many likes as you need for your Instagram posts! There is no limit to how many you can order at once, but there is one important rule to remember. The total number of likes you buy from us should not exceed 100,000 likes in 30 days. This means you can spread your orders over time and keep adding likes to your posts as long as they stay within that limit. This helps ensure everything works smoothly for your account.
What is your refund policy?
If you are not satisfied with your order, you can ask for a refund within 30 days of making the purchase. All you need to do is contact us, and we will review your request. If everything is good, we will give you your money back. It usually takes 2 to 3 business days for the refund to show in your bank account, but this might depend on how your bank processes refunds.